Quick reference
To stop messages
Reply STOP to any message
For help
Reply HELP or email [email protected]
Message rates
Standard carrier rates apply
Opt-in method
HR onboarding consent only
Programme description
CrewFlow Technologies operates an automated SMS communication programme on behalf of employer-clients. Messages are sent to employees who have explicitly opted in through their employer's HR onboarding process. The programme covers: shift reminders sent before scheduled shifts; coverage alerts when a shift needs to be filled; IVR confirmation requests for shift acceptance or decline; and payroll notifications including payslip availability and overtime opportunities. This is a transactional, employer-to-employee communication programme. We do not send marketing messages.
Consent
You will only receive SMS messages from CrewFlow if your employer has enrolled you in the platform and you have provided consent through your employer's HR onboarding process. Consent is documented by your employer and passed to CrewFlow. By providing your phone number to your employer for this purpose, you consent to receive automated SMS messages from CrewFlow Technologies on behalf of your employer. Consent is not a condition of employment.
Message frequency
Message frequency varies depending on your employer's shift schedule and operational requirements. You may receive up to several messages per day during active shift periods. Typical usage is 1 to 3 messages per shift worked.
Message and data rates
Message and data rates may apply. Standard SMS rates charged by your mobile carrier apply to messages you receive. CrewFlow does not charge recipients for messages. Contact your mobile carrier for details of your plan's SMS rates.
How to opt out (STOP)
To stop receiving SMS messages, reply STOP to any message you receive from CrewFlow. You will receive a confirmation that you have been unsubscribed. No further messages will be sent to your number. You can also opt out by contacting your employer's HR department and asking to be removed from the CrewFlow platform. Opt-out requests are processed within 24 hours.
How to get help (HELP)
For help, reply HELP to any message or contact your employer's HR department. You can also contact CrewFlow directly at [email protected].
Supported carriers
In India, CrewFlow messages are delivered via TRAI-registered telecom providers across all major carriers including Jio, Airtel, Vi (Vodafone Idea), and BSNL. For international operations, messages are delivered via licensed carriers in the relevant country. Carrier support may vary by region.
Privacy of phone numbers
Your phone number is provided to CrewFlow by your employer for the sole purpose of delivering shift-related communications. CrewFlow does not sell, share, or use your phone number for any purpose outside this programme. Your number is stored securely and deleted when you opt out or when your employer removes you from the platform. For full details, see our Privacy Policy.
Contact
For questions about this SMS programme, contact CrewFlow Technologies at [email protected] or write to: CrewFlow Technologies Private Limited, WeWork, Panchshil Business Park, Near Pune Airport, Yerwada, Pune, Maharashtra 411006, India.